Terms and conditions
All purchases are final and non-refundable unless stated otherwise. We understand that you are joining our program with every intention to complete the work and attend the sessions, and we expect no less. If you cannot attend, you will have access to the recordings if available, and therefore will receive the same value of anyone following along with the process.
We respect your privacy and would never spam you or sell your information to a 3rd party.
Jumpstart Your Book in 15 Days in Only 20 Minutes a Day: this is a 15-day digital program that is pay in full. You’ll receive an email a day for 15 days, with an exercise that should take only 20 minutes a day. You will also be able to access the program in a membership area, so you can use it over and over again. The objective is to take you to creating the foundational elements of your book, all the way through your Table of Contents, which serves as your working outline. This does not include any done-for-you services, or additional sessions, unless stated otherwise.
Just Do It Write Now Group/1:1 Mentorship: This is a 6- to 8-month program with the intent of you writing and publishing your book within that time period. It provides bi-weekly training, a proprietary writing process, writing and publishing guidance, 2 rounds of editing, basic cover design and page layout for a reasonable length book (up to 200 pages). Carol Ann is not responsible for you finishing your book in that time period, and may be willing to extend your agreement to support you in finishing and publishing, for an additional fee in accordance with the work involved. This will be on a 1:1 mentorship basis; therefore, the investment will be in alignment with the cost of a 1:1 mentorship, not a group program.
Rapid Results Laser Coaching is generic coaching of unlimited 15-minute sessions, depending on the availability of the coach. It is up to the client to schedule these sessions, and coaching topic is dependent on the client's needs at the time, providing it is within the purview of the coach's expertise. Length of term is generally 6 or 12 months for a standardized fee, and is non-refundable.
For Digital Courses (including Jumpstart): Digital courses are non-refundable unless stated otherwise. They include a live component only when specified, and it is up to you to complete the assignments. You have unlimited access to the course as long as it remains active.
Workshops, Master Classes, and Flow Sessions: Your registration fee is non-refundable, whether you can attend or not. You will receive recordings and workbooks, only where stated, and can work on the content on your own if for some reason you cannot attend live.
About Our Coaching in general: We coach you to write your book and best practices to publishing your book. Coaching is designed to meet the individual needs of the client. Although this may or may not follow a standard procedure, results are dependent on client implementing and following suggested course of action. We do our best to support each client's needs, but guaranteed results are beyond the scope of our control, and we make no promises of expected income, only that we will coach you to put the structures in place and what we believe to be best practices for selling your book and becoming a best seller.
We make no promises that you will complete your book in the time period stated, or that your book will become a best seller. Our promise is that we will provide accountability and guidance that is standard in the publishing industry. If you find you are dissatisfied with the process, we can discuss how to move forward, but because of the nature of this work, your investment is non-refundable.
You not being coachable, not following a suggested course of action, and not being open to constructive criticism will not be construed as being 'not in alignment', and will only get in the way of your results. The expectation is that you want to be successful and will do what is required to get the promised results.